Terms of Service
Last updated: November 12, 2025
Service Provider
Quartz Narrative
Level 35, Tower 42, 25 Old Broad Street
London EC2N 1HN, United Kingdom
Phone: +44 20 7382 4917
Email: [email protected]
Agreement to Terms
These Terms of Service govern your use of the Quartz Narrative website and services. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, you should not use our services.
These terms constitute a legally binding agreement between you and Quartz Narrative. Please read them carefully before using our services.
Service Usage Terms
1. Acceptable Use Policy
When using our website and services, you agree to:
- Use the services only for lawful purposes and in accordance with these terms
- Provide accurate, current, and complete information when requested
- Maintain the security and confidentiality of any account credentials
- Respect the intellectual property rights of Quartz Narrative and third parties
- Not interfere with or disrupt the services or servers connected to the services
2. Prohibited Uses
You may not use our services to:
- Engage in any illegal or fraudulent activities
- Transmit harmful, offensive, or inappropriate content
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use automated systems or software to extract data from our website without permission
- Impersonate any person or entity or falsely state your affiliation with any organization
- Distribute spam, malware, or other harmful code
3. Service Access
Our website is generally accessible to anyone with an internet connection. However, we reserve the right to refuse service, terminate accounts, or restrict access to anyone for any reason at our sole discretion, including violations of these terms.
4. Fair Usage Guidelines
We expect all users to engage with our services reasonably and in good faith. Excessive or abusive use that impacts service quality for other users may result in restrictions or termination of access.
Account and Access Terms
5. Account Creation and Management
If you create an account or provide contact information through our website:
- You must provide accurate and complete information
- You are responsible for maintaining the confidentiality of any account credentials
- You are responsible for all activities that occur under your account
- You must notify us immediately of any unauthorized use of your account
- You may not transfer or share your account with others
6. Account Security Responsibilities
You are responsible for safeguarding your account information and for any consequences of failing to do so. We recommend using strong, unique passwords and enabling any available security features. Quartz Narrative will not be liable for any loss or damage arising from your failure to maintain account security.
7. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that:
- Violate these Terms of Service
- Engage in fraudulent or illegal activities
- Pose a security risk to our services or other users
- Are inactive for extended periods (subject to our discretion)
Service Availability and Modifications
8. Service Uptime and Maintenance
We strive to maintain continuous availability of our website and services, but we cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance when possible.
9. Feature Availability
The features and functionality of our services may vary over time. We reserve the right to add, modify, or remove features at our discretion. Not all features may be available to all users or in all geographic regions.
10. Geographic Restrictions
While our services are generally available internationally, certain features or services may not be available in all jurisdictions. We reserve the right to limit the availability of our services in any geographic area at our sole discretion.
11. Service Modifications and Updates
We may update, modify, or discontinue any aspect of our services at any time without prior notice. This includes changes to functionality, content, features, or the complete discontinuation of services. We are not liable for any modifications or discontinuation of services.
Intellectual Property Rights
12. Content Ownership
All content, materials, and intellectual property on our website, including but not limited to text, graphics, logos, images, software, and design elements, are owned by or licensed to Quartz Narrative and are protected by copyright, trademark, and other intellectual property laws.
13. User-Generated Content Rights
When you submit content to us (such as inquiries, feedback, or communications):
- You retain ownership of your content
- You grant us a non-exclusive license to use, reproduce, and display your content as necessary to provide our services
- You represent that you have the right to submit the content and that it does not violate any third-party rights
14. License to Use Our Services
Subject to these terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes. This license does not include any right to resell or commercial use, collection or derivative use of our services, downloading or copying of information, or use of data mining or similar tools.
15. Copyright and Trademark Notices
All trademarks, service marks, and trade names are proprietary to Quartz Narrative or their respective owners. You may not use any marks without our prior written permission or the permission of the relevant rights holder.
Professional Service Engagements
16. Consulting Services
Professional consulting services provided by Quartz Narrative are governed by separate service agreements. The terms in this document apply to your use of our website and general interactions with our company. Specific project terms, deliverables, timelines, and pricing are defined in individual service contracts.
For questions about professional services, please contact us directly at [email protected] or +44 20 7382 4917.
Disclaimers and Limitations
17. Service Disclaimer
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
18. Information Accuracy
While we strive to provide accurate and current information, we make no representations or warranties about the completeness, accuracy, or reliability of any information on our website. You should verify important information independently before relying on it.
Governing Law and Jurisdiction
These Terms of Service are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Severability and Entire Agreement
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect.
These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and Quartz Narrative concerning your use of our services.
Terms Modification Policy
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last updated" date at the top of this page. Material changes will be communicated through prominent notice on our website or via email to registered users.
Your continued use of our services after any modifications indicates your acceptance of the updated terms.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provision, please contact us:
Legal Inquiries:
Email: [email protected]
Phone: +44 20 7382 4917
Postal Address:
Quartz Narrative
Level 35, Tower 42, 25 Old Broad Street
London EC2N 1HN, United Kingdom